Your private Pet Portal gives you secure online access to your pet’s
health information. There is no charge for this service to our clients.
All you need is an active e-mail address.
Using your Pet Portal you can:
Manage your pet’s health
Check for immunization schedule
Check for upcoming appointments
Review diet recommendations
Manage your pets’ medication schedule
Communicate with our office online
Make appointments for health care, grooming, and boarding
Order refills for prescriptions
Learn about your pets’ individual health and life stage issues
If you see any information about your pet or account that needs to be updated, you can use the Pet Portal to let us know
When you visit Westlake Village Animal Hospital, give your email to our receptionist
Call the office at (805) 497-4900 and give our receptionist your email and you'll receive a password by e-mail. You will then use your email and password to sign into your pets’ health records.
You must have ‘cookies’ turned on in your browser in order to sign in. You will always need to have your email and password to get on to your Pet Portal.
What do you do with my e-mail address?
We use your e-mail address as your Pet Portal sign-in name. You have the option of receiving your pet's service reminders (vaccinations, exams, etc.) by e-mail. We also use e-mail address to contact clients about practice updates and important health news, such as information about pet food recalls. If you'd prefer not to receive e-mails from us, you can use your Pet Portal to change your e-mail preferences. You will still be able to use your Pet Portal, even if you choose not to receive e-mails from us.
Do you sell your mailing list?
We do not sell or share customer information with outside marketers who may want to offer you their products or services.
At Westlake Village Animal Hospital, your privacy is respected. We will keep your personal information completely confidential. The personal information you share on this website will not be sold to or shared with anyone else.
How secure is my Pet Portal?
Your Pet Portal resides on a secure server protected by a fire wall. Your personal information cannot be accessed by other Pet Portal users. Your Pet Portal is created each time you sign. When you are not signed in, your Pet Portal does not exist. This means that it's impossible for someone to find and view your account on the open internet. Only you (and anyone with whom you choose to share your sign-in name and password) can see your pet's information.
